GateServe

Food delivered directly to your airport gate.

A controlled, post-security delivery pilot designed for airports.

BUILT FOR AIRPORTS. DESIGNED FOR PASSENGERS

GateServe is purpose-built for the unique operational, security, and timing challenges of airport environments. Our approach prioritizes passenger confidence, concession performance, and operational alignment — delivering measurable improvements without adding complexity.

  • GateServe is a gate-level food delivery service designed specifically for airports.
    Passengers can order food from participating airport concessionaires and have it delivered directly to their departure gate by trained, airport-badged runners.

    GateServe operates entirely post-security and is designed to improve passenger experience while supporting airport concession operations.

    • Passenger enters flight number when ordering

    • Gate and boarding time are verified before acceptance

    • Orders are accepted only within safe delivery windows

    • Food is delivered directly to the passenger’s gate

    • Orders stop once boarding begins

  • For Passengers

    Reduces stress, saves time, and eliminates the risk of missing boarding.

    For Concessionaires

    Drives incremental revenue without increasing in-store congestion or staffing needs.

    For Airports

    Enhances passenger satisfaction and concession performance while operating within existing security and operational frameworks.

  • GateServe is seeking to launch a limited-scope pilot program at William P. Hobby Airport in Houston, Texas.

    The proposed pilot is intentionally small and controlled, operating within a single terminal zone, limited gates, and peak travel windows only.

    GateServe works collaboratively with airport authorities and concession partners to ensure compliance, safety, and operational alignment.

Interested in discussing a pilot program or partnership? Please reach out below.

Johann Stroh

Founder, GateServe

johann@gateserve.me

Houston, Texas